Règleman sou enfòmasyon prive

Dondada values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with our platform.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Email address

Phone number

Billing and payment details (processed securely by third-party providers)

Account, booking, or consultation information

Non-Personal Information

Browser type and device information

IP address

Pages visited and interactions on the site

General analytics and usage data

2. How We Use Your Information

We use collected information to:

Provide and deliver products and services

Process payments and transactions

Manage bookings, consultations, and access-based services

Communicate updates, confirmations, and service-related messages

Improve website functionality and user experience

Maintain platform security and prevent misuse

Dondada does not sell or rent personal information.

3. Payments & Third-Party Services

Payments made on Dondada are processed through third-party payment providers (such as Stripe, PayPal, or similar services). Dondada does not store full payment details.

Third-party providers operate under their own privacy policies. Dondada is not responsible for their data handling practices.

4. Collaborators & Independent Sellers

Dondada may feature independent collaborators, sellers, or service providers.

Personal information shared directly with a collaborator is governed by their individual privacy policies

Dondada does not control how collaborators collect, use, or store data outside of Dondada’s direct systems

Users are encouraged to review collaborator policies before engaging with them.

5. AI Tools, Diagnostics & Digital Services

Some services offered through Dondada include AI tools, diagnostic assessments, and digital systems.

Information provided through these tools is used solely for:

Delivering requested services

Generating outputs or results

Improving platform performance and functionality

AI-generated outputs are informational. Data is not stored beyond operational needs unless otherwise stated.

6. Cookies & Tracking Technologies

This website may use cookies and similar technologies to:

Improve functionality

Remember user preferences

Analyze traffic and usage patterns

You may disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

7. Data Security

Dondada takes reasonable measures to protect personal information from unauthorized access, misuse, or disclosure.

However, no method of data transmission or storage is completely secure. Use of the website is at your own risk.

8. Data Retention

Personal information is retained only as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

Enforce platform policies

9. Your Rights

Depending on your location, you may have the right to:

Request access to your personal data

Request correction or deletion of your data

Opt out of non-essential communications

Requests can be submitted through the website’s contact page.

10. Children’s Privacy

Dondada services are not intended for children under the age of 13. Dondada does not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

Dondada may update this Privacy Policy at any time. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

12. Contact

For questions or concerns regarding this Privacy Policy, please contact Dondada through the website’s contact page.

​

Call Recording & Communication Monitoring

Dondada records all phone calls, consultations, and live communications conducted directly with Dondada, including but not limited to sessions conducted via Zoom or similar platforms.

Scope of Recording

All consultations, strategy calls, and client communications with Dondada specifically are recorded

Recording begins automatically and may include audio and/or video

This policy applies only to communications involving Dondada

Independent collaborators and staff members may maintain their own recording policies

Purpose of Recording

Recordings are used for:

Quality assurance and service integrity

Accurate record-keeping

Training, documentation, and continuity

Protection of both parties in the event of disputes, misrepresentation, or false claims

Storage & Security

All recordings are:

Stored securely through encrypted third-party platforms (such as Zoom)

Accessed only when necessary

Not shared publicly or used for marketing without explicit permission

Disclosure & Legal Use

Recordings may be disclosed only when required, including but not limited to:

Legal obligations or court orders

Investigation of fraud, abuse, or misconduct

Defense against false statements, misrepresentation, or defamation involving Dondada

Consent

By booking, joining, or continuing a call or consultation with Dondada, you:

Acknowledge that the communication is being recorded

Provide consent to such recording and storage

Agree to the limited use of recordings as outlined above

If you do not consent to recording, you must decline or discontinue the call.

Jurisdiction Notice

Recording laws vary by jurisdiction. Dondada records communications in accordance with applicable laws and platform disclosures. Participation in recorded communications constitutes consent where permitted by law.